Handmade items can evoke a feelings of warmth.
No mass production. Bring home something truly unique.
Material: Wood
Room Type: Various Room Types
Style: Eclectic
Holidays: Universal, Father's Day, Mother's Day, Graduation, Labor Day
Theme: Anime
Hit 'ADD TO CART' to buy now while we still have quantities available!
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. We ship from China, and it’s air freight worldwide. You can get it anywhere you are.
Shipping fee:
- Free shipping in the US.
The parcel may be returned due to the buyer's delay in receiving the items. In that case, We cannot refund. Hope you understand!
Please make sure that your phone is in good working. If you have not received the items, please email our customer service department support@seyfocnia.com, to avoid returning the parcels.
Q1: I just placed an order, when will it ship?
A1: Please allow 1~3 business days of processing and production time for your order to ship out.
Q2: How long is the shipping time?
A2: The shipping time to the United States is about 3~7 business days, other countries may be 10~20 business days.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Q3: Will I receive a tracking number?
A3: We provide tracking for every order. Tracking will be available once your product is shipped.
Q4: Can I cancel my order?
A4: You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please contact us.
Q5: I have entered an incorrect address!
A5: If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately. If the address is wrong, we can correct this within 24 hours.
Q6: My item arrived damaged, how to deal with it?
A6: We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
Q7: I have a question that wasn't answered, can you please help?
A7: If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
Please send your package via a traceable method and contact us with your tracking number here. We do not provide a pre-paid return label to return your package. We recommend using UPS, FedEx or USPS regular ground service and obtaining a tracking number. You will not be reimbursed for your shipping cost and Seyfocnia is not responsible for packages lost in transit.
Merchandise eligible for return or exchange must be:
– New, unused and in original condition;
– Inclusive of all original hangtags, packaging, and components at the time of return or exchange.
– Accompanied by a proof of purchase (order confirmation email or number).
Used items are not eligible for return or exchange and will be returned.
Refund
The credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s), the credit should appear on your next statement. Once the return process is completed, you will receive an email with a confirmation. All returns/exchanges must be returned within 30 days from the day you have received your order. Restocking fee may apply if the product returned is not in salable condition and in original packaging.
Return and Exchanges
If you wish to process an exchange only, please kindly contact us for instructions.
To return or exchange, please follow these instructions:
1. You must first contact us providing us with the order number and reason for the return/exchange with our contact form.
2. We will provide you with instruction where you can return your order. Pack and seal your return securely making sure to indicate your order number clearly on the package when you ship it back to us. This will allow us to track your return, that has been sent in the original package if possible or any other package available.
3 . Customers are responsible for returning the item(s) at their own expense. We do not provide a pre-paid return label to return your package. Please make sure to ship your package with a tracking number, signed delivery and/or insurance, as Nordace are not held responsible for any lost returns.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us here
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a credit for the value of your return. Once the returned item is received, a credit will be credited to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.